Shipping, returns and refunds.

The store handles your order up to payment: you choose the fixtures, check out, and pay securely through Razorpay. From there, a person takes over. Our team confirms every paid order directly, by phone, WhatsApp, or email, and stays with you through delivery.

Fixtures are prepared and dispatched from our manufacturing facility in Ahmedabad, Gujarat. Because much of our range is made or finished to order, delivery timelines vary by fixture and location: the team shares yours when they confirm the order, and keeps you updated until it arrives.

Returns and refunds are not processed through the website. They are handled personally by the studio, case by case.

Call or WhatsApp +91 99139 53333, or write to info@vigorous.lighting.

If a fixture arrives damaged, tell us within 48 hours of delivery with a photo of the piece and the packaging, and we will make it right.

Need to cancel or change an order? Reach us on the lines above as soon as possible. If the order has not yet been dispatched, we will sort it out directly with you.